At Evergreen Wellness, we are always available to answer any questions you might have. We have compiled a list of FAQs ( Frequently Asked Questions ).
If you do not see an answer to your questions in our list of FAQs, please call us at (403) 507-5650 and we will be happy to help you.
Evergreen Wellness offers in-person and virtual counselling sessions with our team at our Olds location. To book an appointment click here.
Some of our practitioners do provide sessions in the evening or weekends. We are always looking for better ways to support our clients and if these times are the only times that work for you, please call us at (403) 507-5650.
Please find our clinic hours below:
Monday: 8am-8pm
Tuesday: 8am-8pm
Wednesday: 8am-8pm
Thursday: 8am-8pm
Friday: 8am-8pm
Saturday: By appointment only
Sunday: Closed
Statutory Holidays: Closed
Absolutely! Evergreen Wellness always welcomes new clients. Simply use our online booking system or call our office at (403) 507-5650 set up your new patient consultation.
Evergreen Wellness offers an easy online booking system for you to book online by clicking any of the book now buttons on our website, or by visiting https://evergreenwellnesscentre.janeapp.com/. You can also contact us by calling (403) 507-5650 or sending us an email at info@evergreenwellness.ca
Some of the Evergreen Wellness practitioners are able to direct-bill to your insurance company and most insurance companies will cover our practitioners. However, please ensure that you have verified your coverage with your insurance company prior to starting services.
Evergreen Wellness has a 48-hour cancellation/reschedule policy for all appointments. We understand that sometimes life happens, and you need to reschedule. However, please try to give our practitioners as much notice as possible. If you think you can’t make an appointment, please call us immediately at (403) 507-5650. Please note that the full fee for your missed appointment will be applied to sessions cancelled with less than 24 hours’ notice.
Yes! Counselling can be helpful for many people. The lasting effects of counselling can vary from person to person, and depends on a number of factors, such as the severity of the issue being addressed, the individual’s motivation to change, and the quality of the therapeutic relationship. However, many people report long-lasting benefits from counselling, such as improved self-awareness, increased confidence and self-esteem, and better coping skills.
Counselling is a process that involves working with a trained professional to explore and address mental health concerns, relationship issues, and life challenges. The goal of counselling is to help individuals improve their well-being, gain insight into their thoughts and behaviours, and develop coping skills to manage difficult situations.
Congratulations! You have made the first step toward better health and wellness. You will receive an email that will request that you verify your email address. This ensures that we are communicating with the right person. You will then be emailed a few forms depending on your selected service. Please ensure that these forms are completed prior to your appointment as they are essential for your appointment to proceed. You will receive reminder emails that outline important information, such as the date, time, location, and duration of your appointment. If you have any questions please call us at (403) 507-5650.
The cost of a session will depend on the service that you have selected. Please visit our booking page or call us at (403) 507-5650 to confirm pricing.
It is essential to gather information about your background, preferences, and concerns to make the best match between you and one of our professional counsellors. The therapeutic relationship between a counsellor and their client is crucial to the success of counselling, so by understanding your individual needs and preferences we can help you find a counsellor who is the best fit to provide the support and guidance you need.
Only those who are required to access your information in order to perform their duties will have access to your personal information. Any access to any personal information will be granted only on an as-needed basis governed by appropriate privacy principles and our strict privacy policy.
We offer a FREE 20-minute consultation for all new patients!
Call Evergreen Wellness at (403) 507-5650 to set up an appointment today!
Convenient and free on-site parking at both locations.
The entire Evergreen Wellness team is dedicated to providing a safe, understanding, and empathetic environment with a commitment to offering tailored services to support you on your journey towards change.
